Terms & Conditions
Effective Date: 30 June 2026
Last Updated: 30 June 2026
Company Information
Company Name: iScan (Pty) Ltd
Website: www.iscan.co.za
Email: book@iscan.co.za
Telephone: +27 82 524 5426
Physical Address:
21 Gemsbok Place
Sunnyridge
Gauteng
1401
South Africa
Our Services
iScan provides professional digital property documentation services, including but not limited to:
- 3D Property Scanning
- Residential, Commercial and Industrial Property Scanning
- As-Built Floor Plans
- As-Built Building Plans
- Floor Plan Redrafting
- Building Plan Redrafting
- Existing Plan Updates
- New Floor and Building Plans
- 360° Virtual Walkthroughs
- Digital Building Documentation
Additional services may be offered from time to time.
Quotations
All quotations issued by iScan remain valid for thirty (30) calendar days from the date of issue unless otherwise stated in writing. Pricing may be reviewed after this period due to fluctuations in project scope, resource availability, specialized travel requirements, or changing operational costs. A quotation does not constitute a binding transaction or a lock on service schedules until explicitly accepted by the client and confirmed in writing by iScan.
Booking Confirmation
Project bookings and onsite field surveys are formally confirmed inside our scheduling system only after:
- Explicit written acceptance of the active quotation;
- Receipt and administrative reconciliation of the stipulated deposit payment; and
- Issuance of a formal written confirmation notice from iScan. Submitting a project booking request or electronic inquiry through our website does not guarantee operator or equipment availability.
Deposits and payment terms
To secure project scheduling, a commitment deposit must be processed as highlighted on the approved quotation. The final balance account must be settled in full upon completion of site data capture and remains a prerequisite prior to the electronic release of finalized data packages, layout sheets, or live walkthrough assets. iScan operates strictly on a pay-per-project architecture with no mandatory subscription frameworks for historical data access.
confidentiality and data privacy (popia compliant)
Both parties mutually pledge to hold all proprietary project indicators, layouts, and financial metrics in absolute confidentiality, restricting external use unless expressly authorized by the client, dictated by statutory subpoenas, or required for software pipeline compilation.
Furthermore, iScan enforces comprehensive administrative and technical security layers to protect structural records and personal credentials in strict compliance with the Protection of Personal Information Act (POPIA) 4 of 2013. We explicitly acknowledge that under South African law, data protection shields both natural persons and juristic entities (corporate accounts). All coordinates, operational communications, or transaction indices captured during our engagement are processed strictly in accordance with our comprehensive Privacy Policy, which is incorporated into these terms by reference.
limitation of liability (cpa compliant & bolded for conspicuity)
- DELAYS CAUSED BY UNFAVOURABLE WEATHER CONDITIONS;
- MUNICIPAL GRID COMPLIANCE FAILURES, POWER OUTAGES, AND LOAD SHEDDING;
- INTERNET OUTAGES, CLOUD SERVERS DESK INTERRUPTIONS, OR PORTAL OUTAGES;
- RESTRICTED, CONGESTED, OR UNSAFE PHYSICAL PROPERTY ACCESS PROVIDED BY THE CLIENT;
- INCORRECT, FAULTY, OR OUTDATED CLIENT-SUPPLIED SITE LAYOUTS AND DOCUMENTATION;
- ACTS OF GOD AND FORCE MAJEURE EVENTS;
- THE ACTIONS, DELAYS, OMISSIONS, OR ERRORS OF THIRD-PARTY CONTRACTORS.
OUR TOTAL AGGREGATE FINANCIAL LIABILITY FOR ANY CLAIM, ONSITE FIELD ERROR, OR TECHNICAL DEVIATION IN COMPLETED DRAWINGS DELIVERED SHALL BE PERMANENTLY CAPPED AT THE EXACT MONETARY SUM ACTUALLY TRANSMITTED BY THE CLIENT TO ISCAN FOR THE SPECIFIC SERVICE SEGMENT AFFECTED.
force majeure
Neither party shall be liable for project delivery delays or operational failures caused by circumstances beyond their reasonable control, including but not limited to: natural disasters, floods, structural fires, pandemics, civil unrest, government-enforced restrictions, prolonged municipal power outages, or localized labor disputes.
website use
Users entering our digital domains explicitly agree to interact with web tools in a lawful manner. You are permanently restricted from attempting to compromise core web servers, deploying malicious software or script, utilizing automated scraping crawlers, bypassing firewall parameters, injecting database exploits, or copying website text content and brand assets without prior express written permission.
Governing Law And Resolution Jurisdiction
These Terms and Conditions are governed exclusively by and must be interpreted in rigid alignment with the laws of the Republic of South Africa. Any legal disagreement, transaction challenge, or contractual dispute derived from services with us shall be formally addressed inside the relevant courts holding geographic authority inside South Africa.
fair notice revisions and amendments (cpa compliant)
iscan retains the necessary administrative authority to modify operational guidelines, system packages, technical tiers, and these core Terms and Conditions. To prevent unilateral or unfair policy execution in alignment with CPA Section 48 fairness principles, all active contractual clients will be provided with a fair notification tracking window of thirty (30) calendar days via digital correspondence or a prominent website broadcast before any material update takes effect. Continued interaction with our capture portfolios or survey teams after the notice period represents full consent and agreement with the revised terms.
Contact
iScan (Pty) Ltd
21 Gemsbok Place
Sunnyridge
Gauteng
1401
South Africa
Email: book@iscan.co.za
Telephone: +27 82 524 5426