Cookie Policy
Effective Date: 30 June 2026
Last Updated: 30 June 2026
Introduction
This Cookie Policy explains how iScan (a division of TMGSA Projects (Pty) Ltd) (“we”, “us”, and “our”) uses cookies and similar technologies when you visit our website at iscan.co.za (the “Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, and other applicable South African data privacy laws, any personal information collected through cookies is handled transparently and securely.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies: Cookies set by the website owner (in this case, iScan).
- Third-party cookies: Cookies set by parties other than the website owner. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, virtual tour delivery frameworks, or analytics).
Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons:
- Essential/Strictly Necessary Cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as secure forms or accessing specific spatial data portals.
- Performance and Analytics Cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used (such as user interaction with our 3D walkthroughs or floor plan portals) or to help us customize our Website for you.
- Functionality Cookies: These cookies allow our website to remember choices you make when you navigate the site (such as language preference or region) to provide a more personalized experience.
Types of Cookies We Use
While the specific cookies may change periodically, they generally fall into the following categories:
- Strictly Necessary Cookies: Required for system administration, fraud prevention, and enabling you to move around the site.
- Analytics and Customization Cookies: Used to track visitor behavior, traffic sources, and performance metrics so we can continuously optimize our technical presentation files and asset management solutions.
- Third-Party Media Embeds: Since we showcase interactive immersive virtual walkthroughs and property plans, third-party services (such as spatial mapping platforms or corporate tracking integrations like Zoho) may deploy cookies to facilitate rich media streaming or automated proposal operations.
How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and secure areas of our website may be restricted (for example, specific interactive floor plans or client login portals may not render properly).
- Disabling Tools: Most browsers allow you to block cookies entirely or clear existing cookies. Consult your browser’s “Help” or “Settings” menu for detailed instructions
Compliance with POPIA (South Africa)
Under POPIA, cookies that track user behavior or collect identifiers (like IP addresses) are classified as personal information. We strictly observe your statutory data privacy rights:
- We do not use tracking or behavior-monitoring cookies without providing notice and obtaining your implied or express consent where required.
- Data collected via performance cookies is anonymized wherever possible.
- You retain your statutory right to access, correct, or object to the processing of your data asset profiles.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Contact
If you have questions regarding this Cookie Policy, please contact:
iScan (Pty) Ltd
21 Gemsbok Place
Sunnyridge
Gauteng
1401
South Africa
Email: book@iscan.co.za
Telephone: +27 82 524 5426